Overview

Returns are accepted within 30 days of delivery for eligible, full-price items. Sale items are final sale and cannot be returned or refunded, except where required by law or when an item arrives damaged or incorrect.

Items must be unused, in original condition, and returned with any included packaging or insert materials when possible. Customers are responsible for return shipping costs. Original shipping costs are non-refundable. Once the return is received and inspected, a refund will be issued to the original payment method.

 

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days.

 

Damaged/Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.

 

Summary

• Return window: 30 days from delivery

• Sale items: Final sale; not returnable or refundable, except where required by law or for damaged/incorrect items

• Condition: unused/original condition
• Return shipping: customer pays return shipping unless item is damaged/incorrect
• Refund method: original payment method, after return is received and inspected
• Processing time: 7-14 business days after receiving return
• How to start a return: email hello at our domain dot com
• Damaged/incorrect orders: contact within 7 days with photos

Need help?

Contact us at hello at our domain dot com for questions related to refunds and returns.